They love flooring, but they love community and people even more.
It is not always about business for Ryan and Shannon Maxwell, owners of South Valley Floors, on 12896 Pony Express Way in Draper. Although passionate about all avenues of the flooring business, the Maxwell’s also make it a point to do things for the community. They always put an Angel Tree in the store during the holidays, support local efforts like scouting and coat drives, and participate in other various community outreach programs.
A few years ago, South Valley Floors sponsored a Halloween party for Nathan Glad, a young boy from Taylorsville, who has Osteogenesis imperfecta, or brittle bone disease, who needed a new van to accommodate his wheelchair. The turnout was overwhelming and the Maxwell’s made sure to make it a fun night, with a live band, food and games. All of the proceeds went to the Glad family. Ryan and Shannon Maxwell also recently donated flooring to the Cancer Wellness House in Salt Lake City to brighten the place up for the residents, who needed a space that wasn’t so depressing.
The generosity of South Valley Floors has also extended to South Mountain Community Church, a new megachurch that opened in Draper in 2013. Lead pastor Paul Robie knew he could count on the Maxwells to help with the flooring for the church before it opened and the Maxwells were happy to accommodate them. Robie notes, “Ryan and Shannon have been very helpful in getting us high quality carpet at their cost and making that kind of donation has made a big difference.” The lobby of the church is warm and inviting with muted grays and blues in an attractive checked pattern. Ryan Maxwell made a good choice for the church’s gathering place.
South Valley Floors has a convenient location west of I-15 and just north of the IKEA. They have a wide variety of flooring options and are always shopping their competitors and especially the big box stores and know that their prices are equal to or better than what other places offer. They don’t do any silly gimmicks and are always willing to negotiate to a price that works for the customer.
The difference with this family-owned business is the unique customer service. As Shannon Maxwell states, “We have amazing customers that continue to refer us to all their friends. We have a large referral network because we believe in great customer service. We don’t skip corners and only do the best quality work, which makes our customers happy. We have become friends with so many customers after the job is done.”
Ryan and Shannon Maxwell have been working in the flooring business for over 20 years. Ryan’s best advice to a prospective customer? “It’s your home. Make it yours and choose flooring you love and you will love what you get. So many people try to choose trends or what their friends have, but you are the one who will see it every day, so make it your home.”
When the time comes to update the flooring in your home, make sure to take a look at the store with the Scooby Doo Mystery Machine parked in front: South Valley Floors, a wonderful and generous local Draper business.